Terms of service

Terms of Service (JOYZEL)

Last updated: [Add Date]

By using this website, you agree to the following terms:

🛒 Orders & Payments

  • Orders must be placed with accurate customer information

  • COD and prepaid payments are accepted

  • Prepaid orders are prioritized during processing

🚚 Shipping

  • Delivery times are estimates and may vary due to location/logistics delays

🔄 Returns

  • Returns accepted only for damaged, defective, or incorrect products

  • Return requests must be submitted within 48 hours

🎨 Products

  • Product colours may vary slightly due to lighting & availability

  • All products are for general home safety and not a substitute for parental supervision

⚠️ Limitation of Liability

JOYZEL is not liable for:

  • Misuse of the product

  • Injuries occurring due to improper use

  • Delays caused by courier companies

📝 Policy Updates

JOYZEL may update policies anytime. Changes will reflect on this page.